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Delete Your Account

Request deletion of your Tarea account and associated personal data.

You can request deletion of your Tarea account and the personal data associated with it at any time. This page explains how to make that request, what data is deleted, what we may retain, and how long it takes.

How to request account deletion

Send a deletion request from the email address registered to your Tarea account to support@taptarea.com with the subject line "Account Deletion Request." Please include the full name on your account so we can locate it.

We verify that the request comes from the account owner before processing it, to protect your account from unauthorized deletion. You will receive a confirmation once your account has been deleted.

What data is deleted

When your deletion request is processed, we permanently remove:

  • Your account profile — name, email address, phone number, and password.
  • Your address and saved location data.
  • Profile and portfolio photos, and any verification documents you uploaded.
  • In-app messages and your booking history tied to your account.
  • Reviews, favorites, and other content associated with your account.
  • Your device push-notification token.

What we retain, and why

For legal, tax, fraud-prevention, and accounting reasons, we may retain a limited set of records after deletion, as permitted by law:

  • Transaction and payment records required for tax and financial compliance (handled by our payment processor, Stripe — Tarea does not store card numbers). These are retained for the period required by applicable law.
  • Records needed to resolve disputes or enforce our agreements, and to comply with legal obligations.

Retained records are minimized and, where possible, anonymized so they are no longer linked to your identity.

How long it takes

We process verified deletion requests within 30 days and send a confirmation to your email once complete. Backups containing residual data are purged on our regular backup rotation cycle.

Questions

If you have questions about deleting your account or your data, contact us:

  • Company: Tarea US LLC
  • Email: support@taptarea.com
  • Mailing Address: 400 N Oakland Avenue, Apt 209, Pasadena, California 91101